Shop dashboard

Statistics

In the statistics tab of the store overview, you can monitor the campaign performance for the selected period. You can choose from predefined time periods or view arbitrarily selected ones. Statistics can be filtered by click date, most clicked categories or products, and also click prices. Selected reports can then be viewed by day, month or year.

If you have automatic conversion optimization turned on, you will see on your report not only the cost of the campaign, but also the revenue, the number of transactions, the effectiveness of the campaign through the PNO metric, from the day FAVI administration was linked to your GA4.

When evaluating a campaign, we recommend choosing a time period that does not include yesterday, as data collection in GA4 can take up to 48 hours. Thus, yesterday's costs may not be accurate. 

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Costs

The total cost depends on how many clicks are generated, and at what cost per click, in a given time period. Cost can be regulated by controlling the number of products included and through CPC settings.

 


 

Quantified sales and transactions

Revenue brought in from FAVI source quantified by unmeasured visits in Google Analytics 4.

Sales and PNO will only appear on the store overview if you have set up automatic conversion optimization.

For the most realistic campaign performance data, sales and transactions are quantified. This makes it possible to target real PNOs, even across cookie bars or other technical limitations that often prevent complete data measurement.

To determine the quantification factor, our system compares the number of clicks with the visit data from the "favi" source in GA4.

 


 

Icons and their meaning

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Quantified by the coefficient 

This combination of icon and coefficient means that we have at least 50% of the visit data according to "utm_term" from GA4 for a particular day. Depending on the click ratio, a coefficient between 1-2 is determined, which is then used to quantify sales and transactions.

If we have 100% of the visit data, there is no need to quantify (there is no loss of sales and transaction data) and the coefficient is therefore equal to 1.

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Incomplete Google Analytics 4 data on visits from FAVI source to quantify sales

This icon indicates that we do not have most of the visit data by "utm_term" from GA4 for a particular day for quantification to 100%.

Sales are then displayed as measured in GA4 based on the last click non direct attribution model. 

The main reasons for poor measurement are most often:

  • absence of UTM source "favi" and/or UTM term generated by favi in url address after click to store 
  • strict cookie bar
  • users block GA4 with AdBlockers etc.

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Low number of clicks to quantify sales

The value for quantification is at least 50 clicks/day. If you receive less than 50 clicks/day, no revenue quantification will occur and revenue will be displayed as measured in GA4 based on the last click non direct attribution model.


 

COS

COS (Cost of Sales) indicates the ratio of revenue to CPC expenditure and provides an indication as to financially effective your promotion has been. In other words, the metric tells you what percentage of your revenue (conversion value) you have spent on your advertising costs.


COS value by categories

In the Statistics → Categories tab, in the last column, you can find COS value by individual category of your e-shop. You must select a time period of min. 7 days or other desired period and you can easily evaluate the performance and also adjust the performance of the campaign by bidding or suppressing specific categories in the XML feed.

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CPC settings

To adjust the CPC, go to the "Click Prices" tab in the store overview, see image below.

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Here you have 3 ways to bid:

  • on products in stock,
  • for entire categories,
  • on specific products.

Information on how to bid can be found on the individual tabs directly in the administration. Bidding can only be set up through the administration at the moment. CPCs from the XML feed are not taken over. If the CPC field is not filled in, the minimum value for the category is automatically taken. After setting a new CPC, the change will be reflected in the position amount within a few minutes.

The applicable minimum CPCs are set at the category level, based on their overall performance and competitiveness. These prices can be automatically changed (decreased and increased) to adapt to current market conditions and seasonality, in order to ensure optimal traffic. 

The current minimum CPCs are published in the country-specific category overview and on the store overview in the "Cost per click" > "Category Bidding" path. For more information on CPC changes, please click here if you are interested.


COS by categories

COS by stated by categories will help you set the convenient price per click. The data in the last column will tell you which category to support in bidding, or vice versa, which to suppress in the XML feed. It is advisable to reach the recommended CPC at a gradual pace and monitor it continuously. The displayed COS value in this column is for the last 30 days.

Minimum CMC price in the category (1)


Bidding on products in stock

Products in stock typically generate a higher conversion rate. Bidding on this product group will enhance both their visibility and marketability. The cost of clicks on products in stock can be increased by the coefficient 1.25, 1.50, 1.75, or 2. The added coefficient is based on the set CPC bid.

For example, if you set a minimum cost-per-click (CPC) bid and a 1.5 coefficient increase in cost-per-click (CPC) for in-stock products, the cost-per-click cost will be:

1 x € 0.5 (min. CPC) *1.5 = € 0.75

 

Bidding on entire categories

The CPC can be increased for entire product categories. Higher prices will encourage product sales in the chosen categories and also increase your product positions within said categories.

 


 

Bidding on individual products

You can increase the CPC of any individual product. Bidding will improve the position of the selected products in the catalogue and increase their marketability. Since this is a more specific setting, bidding on individual products has a higher weight than bidding on entire categories. The individual product price you set has priority over the price set for the category the product is in.

 


 

What decides the final price for a product click?

If you have set a bid for an entire category, but you have set a different bid for one individual product within said category, the individual product bid will always take priority – even if the individual product bid is lower. For example:
– You have set a category bid on your entire ‘Chair’ category to the value of 1 EUR
– However, you have chosen to set an individual product bid on ‘Chair X’ of 0.5 EUR
– ‘Chair X’’s final click price will be 0.5 EUR
This allows you to selectively increase or decrease individual product’s CPC in order to meet your demands.

The CPC you set is exclusive of VAT.

 


 

Where to find the XML feed and how to exchange it for a different one

You can find the XML feed in the administration panel under "Settings" and "XML Feed", right next to the billing information tab. Here, you will find the URL address for the current XML feed and can easily check if it is up to date.

If you need to change the URL address of the feed, make sure that the new feed contains the same product IDs to avoid loss of history, and send the new URL to your FAVI contact.

 


Where to find billing information in administration, how to modify it, or add a recipient to invoices

You can now find billing information in the administration panel under "Settings" and "Billing Information". Here, you can view the complete billing address, company name, identification and tax numbers, and even the currency and email address of the invoice recipient.

If you need to make any changes to your billing address, please contact your FAVI representative, who can be found in the bottom right corner of the administration panel.