---
title: FAVI help page
description: If you have any questions, you may find your answer here. Learn about campaign configuration, as well as about expanding and ending our collaboration.
---

[Skip to content](https://help.favionline.com/faqs#main-content)

- [English](https://help.favionline.com/faqs)
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- [Hrvatski](https://help.favionline.com/hr/faqs)
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- [Български](https://help.favionline.com/bg/faqs)

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- - [English](https://help.favionline.com/faqs)
    - [Čeština](https://help.favionline.com/cs/faqs)
    - [Hrvatski](https://help.favionline.com/hr/faqs)
    - [Italiano](https://help.favionline.com/it/faqs)
    - [Magyar](https://help.favionline.com/hu/gyakran-ismételt-kérdések)
    - [Polski](https://help.favionline.com/pl/faqs)
    - [Română](https://help.favionline.com/ro/faqs)
    - [Slovenščina](https://help.favionline.com/sl/faqs)
    - [Ελληνικά](https://help.favionline.com/el/faqs)
    - [Български](https://help.favionline.com/bg/faqs)
  
  
  
  
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1. [FAVI help page](https://help.favionline.com/)
2. [FAQs](https://help.favionline.com/faqs)

- [News](https://help.favionline.com/news)
- [Collaboration](https://help.favionline.com/collaboration#main-content)
  
  
  
  
  
    - [How FAVI works](https://help.favionline.com/collaboration#how-favi-works)
    - [Shop requirements](https://help.favionline.com/collaboration#shop-requirements)
    - [Registration forms](https://help.favionline.com/collaboration#registration-forms)
    - [Pricing](https://help.favionline.com/collaboration#pricing)
    - [Payment and billing](https://help.favionline.com/collaboration#payment-and-billing)
- [XML feed requirements](https://help.favionline.com/xml-feed-requirements#main-content)
  
  
  
  
  
    - [Basic information](https://help.favionline.com/xml-feed-requirements#basic-information)
    - [Meanings and requirements for individual elements](https://help.favionline.com/xml-feed-requirements#meanings-and-requirements-for-individual-elements)
    - [Examples of XML feed](https://help.favionline.com/xml-feed-requirements#examples-of-xml-feed)
    - [The most common mistakes](https://help.favionline.com/xml-feed-requirements#the-most-common-mistakes)
    - [FAVI XML feed plugin for WordPress](https://help.favionline.com/xml-feed-requirements#favi-xml-feed-plugin-for-wordpress)
- [Campaign settings](https://help.favionline.com/campaign-settings#main-content)
  
  
  
  
  
    - [Account settings](https://help.favionline.com/campaign-settings#account-settings)
    - [Shop dashboard](https://help.favionline.com/campaign-settings#shop-dashboard)
    - [Set up automatic conversion optimization](https://help.favionline.com/campaign-settings#set-up-automatic-conversion-optimization)
    - [FAVI EXTRA](https://help.favionline.com/campaign-settings#favi-extra)
    - [Product data quality](https://help.favionline.com/campaign-settings#product-data-quality)
    - [Discount codes](https://help.favionline.com/campaign-settings#discount-codes)
- [FAQs](https://help.favionline.com/faqs#main-content)
  
  
  
  
  
    - [Displaying products](https://help.favionline.com/faqs#displaying-products)
    - [Campaign settings](https://help.favionline.com/faqs#campaign-settings)
    - [Termination or extension of cooperation](https://help.favionline.com/faqs#termination-or-extension-of-cooperation)
    - [Others](https://help.favionline.com/faqs#others)
- [Contacts](https://help.favionline.com/contacts#main-content)
  
  
  
  
  
    - [Contacts](https://help.favionline.com/contacts#contacts)

# FAQs

 If you have any questions, you may find your answer here. Learn about campaign configuration, as well as about expanding and ending our collaboration.

## Displaying products

- [How to improve the position of products in the FAVI catalogue?](https://help.favionline.com/how-to-improve-the-position-of-products-in-the-favi-catalogue)
- [How is the FAVI product order determined?](https://help.favionline.com/how-is-the-favi-product-order-determined)
- [What is the best way to influence FAVI product placement in categories?](https://help.favionline.com/what-is-the-best-way-to-influence-favi-product-placement-in-categories-and-filters)
- [My product is not displayed on FAVI, even though it is in my XML feed. Why not?](https://help.favionline.com/my-product-is-not-displayed-on-favi-even-though-it-is-in-my-xml-feed.-why-not)
- [Where can I find the performance of individual categories and products from FAVI?](https://help.favionline.com/where-can-i-find-the-performance-of-individual-categories-and-products-from-favi)
- [How often does the FAVI system reload XML feeds?](https://help.favionline.com/how-often-does-the-favi-system-reload-xml-feeds)
- [Why aren't all of my products displayed in the catalogue, even though all of the information is correct?](https://help.favionline.com/why-arent-all-of-my-products-displayed-in-the-catalogue-even-though-all-of-the-information-is-correct)
- [What can I do to display all product variants/sizes in the catalogue?](https://help.favionline.com/what-can-i-do-to-display-all-product-variants/sizes-in-the-catalogue)
- [How does FAVI’s CSS program work?](https://help.favionline.com/how-does-favis-css-program-work)
- [How do I ensure my products display labels?](https://help.favionline.com/labels-for-products-on-favi)
- [What types of products are not included in the catalog?](https://help.favionline.com/what-types-of-products-are-not-included-in-the-catalog)
- [How come my products don't show up in the filters?](https://help.favionline.com/filters-on-favi)

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## Campaign settings

- [Is it possible to set a daily/monthly spending limit?](https://help.favionline.com/is-it-possible-to-set-a-daily/monthly-spending-limit)
- [How high should the price be set?](https://help.favionline.com/how-high-should-the-price-be-set)
- [How often can the minimum CPC change, and by how much?](https://help.favionline.com/how-often-can-the-minimum-cpc-change-and-by-how-much)
- [How is the minimum CPC determined?](https://help.favionline.com/how-is-the-minimum-cpc-determined)
- [What are the benefits of automatic minimum CPC changes?](https://help.favionline.com/what-are-the-benefits-of-automatic-minimum-cpc-changes)

## Termination or extension of cooperation

- [How to extend cooperation to other countries where FAVI operates?](https://help.favionline.com/how-to-extend-cooperation-to-other-countries-where-favi-operates)
- [How to end cooperation with FAVI?](https://help.favionline.com/how-to-end-cooperation-with-favi)
- [Can FAVI turn my campaign off?](https://help.favionline.com/can-favi-turn-my-campaign-off)
- [How can I stop displaying my products in the FAVI catalog?](https://help.favionline.com/how-can-i-stop-displaying-my-products-in-the-favi-catalog)

## Others

- [How do I register a formal complaint?](https://help.favionline.com/how-do-i-register-a-formal-complaint-if-you-have-a-formal-complaint-on-the-basis-of-the-provisions-in-point-no.-9-within-the-business-terms-conditions-you-may-su-1650451840237)
- [How to add logo FAVI to your shop page?](https://help.favionline.com/how-to-add-logo-favi-to-your-shop-page)
- [What UTM do we add to FAVI clicks?](https://help.favionline.com/what-utm-parameters-do-we-add-to-favi-clicks)

- Conditions of cooperation
- XML feed requirements
- Campaign settings
- FAQs
- Contacts

[![Untitled](https://help.favionline.com/hs-fs/hubfs/Untitled.png?width=145&height=87&name=Untitled.png "Untitled")](https://favi.cz/)

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