1. FAVI help page
  2. FAQs
  3. Termination or extension of cooperation

How can I stop displaying my products in the FAVI catalog?

The best way to temporarily deactivate your campaign is to contact your account manager.

The FAVI system is protected against short-term server failures and if the system detects a large drop in the XML feed, it keeps the original number of products in the cache and does not exclude the products from the campaign.