FAVI help page

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FAVI help page

FAQs

FAQs

If you have any questions, you may find your answer here. Learn about campaign configuration, as well as about expanding and ending our collaboration.

Displaying products

How to improve the position of products in the FAVI catalogue?

How is the FAVI product order determined?

What is the best way to influence FAVI product placement in categories?

My product is not displayed on FAVI, even though it is in my XML feed. Why not?

Where can I find the performance of individual categories and products from FAVI?

How often does the FAVI system reload XML feeds?

Why aren't all of my products displayed in the catalogue, even though all of the information is correct?

What can I do to display all product variants/sizes in the catalogue?

How does FAVI’s CSS program work?

How do I ensure my products display labels?

What types of products are not included in the catalog?

How come my products don't show up in the filters?

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Campaign settings

How high should the price be set?

How often can the minimum CPC change, and by how much?

What are the benefits of automatic minimum CPC changes?

How is the minimum CPC determined?

Is it possible to set a daily/monthly spending limit?

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Termination or extension of cooperation

Can FAVI turn my campaign off?

How to extend cooperation to other countries where FAVI operates?

How can I stop displaying my products in the FAVI catalog?

How to end cooperation with FAVI?

Others

How to add logo FAVI to your shop page?

How do I register a formal complaint?

What UTM do we add to FAVI clicks?