--- title: Changes of Terms and Conditions (02/2023) description: "Dear Clients,\nPlease allow us to inform you of the changes to the Terms and Conditions that will be valid from 1 February 2023." --- [Skip to content](https://help.favionline.com/en/changes-of-terms-and-conditions#main-content) - [English](https://help.favionline.com/en/changes-of-terms-and-conditions) - [Čeština](https://help.favionline.com/cs/uprava-obchonich-podminek) - [Italiano](https://help.favionline.com/it/modifiche-di-termini-e-condizioni-02/2023) - [Română](https://help.favionline.com/ro/modificări-ale-termenilor-și-condițiilor-02/2023) English Show submenu for translations [![FAVI logo white](https://help.favionline.com/hs-fs/hubfs/FAVI%20logo%20white.png?width=80&height=36&name=FAVI%20logo%20white.png)](https://help.favionline.com/en?hsLang=en) Open main navigation Close main navigation - - [English](https://help.favionline.com/en/changes-of-terms-and-conditions) - [Čeština](https://help.favionline.com/cs/uprava-obchonich-podminek) - [Italiano](https://help.favionline.com/it/modifiche-di-termini-e-condizioni-02/2023) - [Română](https://help.favionline.com/ro/modificări-ale-termenilor-și-condițiilor-02/2023) English Show submenu for translations - [Go to favionline.com](https://favionline.com/) [Go to favionline.com](https://favionline.com/) Welcome. How can we help you? - There are no suggestions because the search field is empty. 1. [FAVI help page](https://help.favionline.com/en?hsLang=en) 2. [News](https://help.favionline.com/en/news?hsLang=en) # Changes of Terms and Conditions (02/2023) ## Dear Clients, Please allow us to inform you of the changes to the Terms and Conditions that will be valid from 1 February 2023. The new version of the terms and conditions can be found [here](https://favi.co.uk/user-terms). In particular, the changes introduced relate to situations in which the service may be suspended. These are therefore minor adjustments that will not affect most of you in any way. However, please allow us to inform you about the cases in which this intervention may occur, in addition to the standard suspension procedure for breach of the service agreement or generally binding legal regulations. Among the newly introduced points is the **possibility of suspension** of the service by FAVI also **in situations where it is suspected** that the client: - breaches or will breach its legal obligations towards the customers - will not be able or willing to pay its future pecuniary obligations towards the operator - does not meet the technical requirements for use of the service - provides inaccurate or incorrect information in a product data feed - there is a justified concern that the Client will not be able or willing to pay its future pecuniary obligations towards the Operator. We have also added to the Terms and Conditions that the Client may object to the statement of the Operator's fee **not later than within thirty (30) days of delivery of the statement.** No action on your part is required to accept the new version of the Terms and Conditions.   The original version of the Terms and Conditions can be found [here](https://help.favionline.com/hubfs/Obchodn%C3%AD%20podm%C3%ADnky/Business%20terms%20and%20conditions%20-%2004_2021%20-%2002_2023.pdf?hsLang=en).   Thank you for your cooperation and if you have any questions, please do not hesitate to [contact us](https://help.favionline.com/contacts?hsLang=en). - [News](https://help.favionline.com/en/news?hsLang=en) - [Collaboration](https://help.favionline.com/en/collaboration?hsLang=en#main-content) - [How FAVI works](https://help.favionline.com/en/collaboration?hsLang=en#how-favi-works) - [Shop requirements](https://help.favionline.com/en/collaboration?hsLang=en#shop-requirements) - [Registration forms](https://help.favionline.com/en/collaboration?hsLang=en#registration-forms) - [Pricing](https://help.favionline.com/en/collaboration?hsLang=en#pricing) - [Payment and billing](https://help.favionline.com/en/collaboration?hsLang=en#payment-and-billing) - [XML feed requirements](https://help.favionline.com/en/xml-feed-requirements?hsLang=en#main-content) - [Basic information](https://help.favionline.com/en/xml-feed-requirements?hsLang=en#basic-information) - [Meanings and requirements for individual elements](https://help.favionline.com/en/xml-feed-requirements?hsLang=en#meanings-and-requirements-for-individual-elements) - [Examples of XML feed](https://help.favionline.com/en/xml-feed-requirements?hsLang=en#examples-of-xml-feed) - [The most common mistakes](https://help.favionline.com/en/xml-feed-requirements?hsLang=en#the-most-common-mistakes) - [FAVI XML feed plugin for WordPress](https://help.favionline.com/en/xml-feed-requirements?hsLang=en#favi-xml-feed-plugin-for-wordpress) - [Campaign settings](https://help.favionline.com/en/campaign-settings?hsLang=en#main-content) - [Account settings](https://help.favionline.com/en/campaign-settings?hsLang=en#account-settings) - [Shop dashboard](https://help.favionline.com/en/campaign-settings?hsLang=en#shop-dashboard) - [Set up automatic conversion optimization](https://help.favionline.com/en/campaign-settings?hsLang=en#set-up-automatic-conversion-optimization) - [FAVI Extra & FAVI Pixel](https://help.favionline.com/en/campaign-settings?hsLang=en#favi-extra-favi-pixel) - [Product data quality](https://help.favionline.com/en/campaign-settings?hsLang=en#product-data-quality) - [Discount codes](https://help.favionline.com/en/campaign-settings?hsLang=en#discount-codes) - [FAQs](https://help.favionline.com/en/faqs?hsLang=en#main-content) - [Displaying products](https://help.favionline.com/en/faqs?hsLang=en#displaying-products) - [Campaign settings](https://help.favionline.com/en/faqs?hsLang=en#campaign-settings) - [Termination or extension of cooperation](https://help.favionline.com/en/faqs?hsLang=en#termination-or-extension-of-cooperation) - [Others](https://help.favionline.com/en/faqs?hsLang=en#others) - [Contacts](https://help.favionline.com/en/contacts?hsLang=en#main-content) - [Contacts](https://help.favionline.com/en/contacts?hsLang=en#contacts) [![logo-3-ctverec-1](https://help.favionline.com/hs-fs/hubfs/logo-3-ctverec-1.png?width=100&height=100&name=logo-3-ctverec-1.png "logo-3-ctverec-1")](https://favionline.com/partners) Copyright © 2026, FAVI a.s.